The Fortress Resort & Spa, Galle, Sri Lanka. Tel. (+94) 91 438 9400  Fax. (+94) 91 438 9455
Hotel fact sheet

The Fortress Resort & Spa
PO Box 126, Galle, Sri Lanka

Telephone for reservations
Phone: +94 91 438 9400
Fax: +94 91 438 0338

Telephone for hotels and resorts
Phone: +94 91 438 9400
Fax: +94 91 438 0338

Email: info@thefortress.lk

Plan a wedding : wedding@thefortress.lk
Plan a meeting: test@thefortress.lk

 

Check-in time and policies


Check-in time

1400hrs  

Check-out time
1200hrs

Early arrivals and late departures
Guaranteed early check-in can only be provided to rooms reserved 1 night prior to arrival. Late check-out is subject to availability and can only be guaranteed if an additional night is booked at the time of reservation. Check-out at 18:00hrs will be charged 50% of rate. Check-outs later than 18:00hrs will be charged full rate.

Guaranteed reservations and deposits
50% deposit is required at the time of confirmation. All reservations that have been confirmed with a payment deposit are guaranteed, even in the case of late check-ins. Room inavailability will not arise in the case of confirmation with a payment deposit.

Cancellation Policy
Cancellation within 21 days prior to arrival will be charged 50% of the room/nights booked and cancellation within 14 days prior to arrival will be charged 100% of the room/nights booked.

Smoke-free Hotel

No smoking is allowed in rooms, but it is allowed in public areas such as the Heat restaurant, the lobby, T Lounge, balconies & the terrace.

Credit Cards

The following cards are accepted at the resort:

  • American Express
  • Visa
  • Mastercard